Help your clients and families make their LPAs online

Why LPAs come up in your work

If you're an accountant, financial adviser, estate planner, care professional, employer or charity working with older or vulnerable clients, a Lasting Power of Attorney conversation tends to surface naturally — during retirement planning, a care needs assessment, a diagnosis, or simply as part of general "getting your affairs in order" advice. Clients often know they should make one but don't know where to start, and a simple, credible next step is genuinely useful to have on hand.

What we do — and what we deliberately don't

• We do provide an online service that helps someone prepare correctly formatted LP1F and/or Health and Welfare LP1H paperwork, checked for common completion errors, for £49 (one LPA) or £79 (both).
• We do not give legal advice, assess mental capacity, or act as a regulated legal practice.
• We do not act for you or your organisation — the donor is always our customer, and they make every decision about their own LPA.
• We are not a solicitor's firm, and nothing on this site should be treated as legal advice for a specific situation.

How referring works today

There is no formal commission structure or partner portal at this stage — this is an early-stage introducer programme that professionals can express interest in. In practice, referring is straightforward:

1. You mention that an online LPA service exists as an option, alongside a solicitor referral where that's more appropriate.
2. You send your client or contact a link to LPAs Online, or point them to this page.
3. They complete the process themselves, in their own time, entirely independently of you.
4. If you'd like to discuss a more structured introducer arrangement as this develops, contact us.

What your client or contact pays

There's no charge to you or your organisation for making a referral, and no obligation on your client to use the service — it's simply one legitimate route among several, alongside doing it themselves on paper or instructing a solicitor.

When a solicitor is the right referral instead

• There's a genuine question over the client's mental capacity to make the decision.
• The family disagrees about who should be appointed, or there's a history of conflict.
• The client has business assets, trusts, or an unusually complex estate.
• The client specifically wants tailored legal advice rather than a standard OPG form.

Recognising these situations and pointing towards a solicitor is exactly the kind of judgement your professional relationship with the client already involves — we'd rather you make that call than route a mismatched case to us.

Data protection and consent

We only ever collect information directly from the person making their own LPA — never from a third party on their behalf. If you're sharing a link or leaflet with clients, that's simply pointing them to a resource; you don't need to, and shouldn't, submit any of their personal details to us yourself. Any future structured introducer arrangement would set out data-handling responsibilities clearly before either side shares client information.

Getting in touch

If you'd like to talk through how this could work for your clients, your organisation, or the people you support, contact us and we'll get back to you. This programme is genuinely early-stage, so early conversations shape how it develops.