The OPG 'Use an LPA' service
Guidance from Estate Advisory Group
A digital way to prove an LPA exists. The attorney generates a code, the organisation looks up a read-only summary — no photocopying, no certification.
How it works
- The donor or attorney activates the LPA online using the activation key sent by the OPG on registration.
- The attorney generates an access code for a specific organisation.
- The organisation enters the code on the OPG's site and sees a summary of the LPA.
- Codes expire, and the attorney can see who has viewed the LPA.
What to check
- Availability depends on when the LPA was registered — older paper LPAs may not be included.
- Not every bank or organisation uses it yet, so keep certified copies available.
- Keep the activation key safe with the original document; replacing it means contacting the OPG.
Check current coverage on GOV.UK
The service and the list of participating organisations have expanded over time. Confirm the current position on GOV.UK before relying on it exclusively.
Why it helps
The traditional route means posting original documents or paying for certified copies, then waiting for each provider to return them. A code is instant, auditable and free — a genuine improvement for attorneys managing several providers at once.
Common questions
Do we still need the paper LPA?
Yes. Keep the registered original safe; it remains the legal document.
Can the donor use the service too?
Yes, a donor can activate and share their own LPA while they have capacity.
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This is general information about how Lasting Powers of Attorney work in England and Wales. It is not legal advice about your situation. What we do and do not do.
Published by Estate Advisory Group